FAQ
You have questions We have answers
For specific queries, contact robert@demandscaling.com
What happens if a customer calls after-hours?
The AI receptionist answers instantly, qualifies the customer, and either books the first available slot or captures their details for follow-up. No more missed voicemails.
Can the system really book jobs directly into my calendar?
Yes. We integrate with Google Calendar, Outlook, or dispatch tools so appointments are confirmed on the spot.
Will it work with my existing receptionist or CSR team?
Absolutely. You can use the AI assistant to handle overflow, after-hours calls, or specific channels (like web chat), while your team handles everything else.
How does this save me money compared to hiring staff?
A full-time CSR costs $15k–$30k per year. Our AI assistant runs 24/7 at a fraction of that cost — while capturing more jobs and never missing a lead.
What if a customer has an emergency?
The AI is trained to recognize urgent issues (like no heat, no cooling, leaks, or gas smells) and can escalate those calls appropriately.
Do customers know they’re talking to AI?
No — it’s designed to sound like a professional receptionist. Most customers just want fast, clear answers and a booked appointment.